Heliyon. 2018 Nov 1;4(11):e00872. doi: 10.1016/j.heliyon.2018.e00872. eCollection 2018 Nov.
Hadlington L1, Scase MO1.
Abstract
Prezentul studiu a urmărit să exploreze relația potențială dintre diferențele individuale în răspunsurile la eșecuri cu tehnologia digitală. În total, participanții 630 (50% masculin) cu vârsta între 18-68 ani (M = 41.41, SD = 14.18) completed an online questionnaire. This included a self-report, response to failures in digital technology scale, a measure of Fear of Missing Out, Internet addiction, and the BIG-5 personality traits. Fear of Missing Out, Internet addiction, extraversion, and neuroticism all served as significant positive predictors for maladaptive responses to failures in digital technology. Agreeableness, conscientiousness, and openness acted as significant negative predictors for maladaptive responses to failures in digital technology. The responses to failures in digital technology scale presented good internal reliability, with items loading onto four key factors, these being; ‘maladaptive responses’, ‘adaptive responses’, ‘external support and venting frustrations’, and ‘anger and resignation’. The findings are discussed in the context of the end user experience, particularly where individual differences are seen to influence the level of frustration arising from a failure. The findings are also seen as a potential route for reducing the negative impact of failures in digital technology, particularly in the context of organisational productivity and responses to malicious cyberattacks.
PMID: 30426098
PMCID: PMC6223105
DOI: 10.1016 / j.heliyon.2018.e00872
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